At this time, the customer is required to pay shipping on return orders. Shipping and handling charges for returned merchandise are non-refundable unless we have made a shipping error. Upon receipt of returned goods, Scott Rich® reserves the right to deny a refund if the merchandise does not meet return-policy requirements.
Full-price merchandise will be returned to original form of purchase within 30 days of the delivery date. After 30 days, full-price merchandise will be returned as store credit.
Sale merchandise will be returned as store credit after 14 days of the delivery date.
Items returned past the time frames outlined above may be returned for a store credit only. The amount of your store credit is determined and based on the original selling price of the items returned.
Final-sale or wholesale merchandise cannot be returned at any time. All items purchased through Facebook, Instagram or Outside Sale Events are final sale.
Sample Sale merchandise is not acceptable for return.
All sales are final.
Worn, altered or washed merchandise is not acceptable for return. All items being returned must be in the original condition.
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